III. Nature and Manner of Data Collected
We may collect and hold personal data of persons/entities including but not limited to:
The ways in which we may collect your personal data include (but are not limited to) collecting directly or indirectly from you or your authorized representatives in the course of:
You signing up for alerts or newsletters;
You visiting our websites;
You purchasing SaaS products from us;
You applying for a job with us;
You participating in our marketing or promotional events;
You using our products or services;
You contacting us with your queries, requests or feedback;
Our conducting or completing of transactions;
Our conducting market research or surveys;
Our conducting interviews.
IV. Purposes for which we use the data
In general, we may use your personal data for the purpose of conducting and completing transactions, such as processing SaaS product orders and payments. We may also use your data in conducting market research and improving customer service (e.g. conducting market research or surveys as well as performing market analysis. This is to allow us to manage and enhance our SaaS products and Services. Whenever necessary, we shall utilize your data in compliance with applicable laws, regulations and other requirements, including providing assistance to law enforcement agencies, regulatory authorities and other governmental agencies. You likewise understand that your data may be used in the course of internal audit performance. We will not resell or provide your data to third parties for marketing purposes.
V. Data Disclosure
Depending on the product or service concerned, personal data may be disclosed or transferred as follows:
We may disclose personal data that is collected from you to public authorities, such as law enforcement, if we are legally required to so or if we need to protect our rights or the rights of third parties.
The data collected automatically in the Service may also be disclosed as set out above and to certain service providers, such as data analysis companies, provided that we disclose information to third parties in an aggregate format that does not constitute personal data and does not allow the identification of individuals.
VI. Data Protection
The security of personal data is important to us. We restrict access to personal data to employees, contractors and agents who need to know such personal data in order to operate, develop or improve the Service. We do our utmost to protect the privacy of your information through the appropriate use of security technology. We ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that, when we outsource any processes, the service provider has appropriate security measures in place.
Unfortunately, the transmission of information via the internet is not completely secure. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider, and you acknowledge that the Service may be subject to limitations, delays and other problems inherent in the use of such communications facilities. You will appreciate that it is not for us to perfectly secure your personal data from cyber attacks, such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss or destruction of your personal data arising from such risks. Although we will do our best to protect personal data about you, we cannot guarantee the security of your data transmitted to the Service, and any transmission is at your own risk.
We have appointed Data Protection Officers (“DPOs”), or personnel of equivalent designation, from each of our business units to oversee our management of personal data in accordance with the Act. We regard breaches of your privacy very seriously and we have implemented measures to secure and protect your information, such as training our employees who handle your personal data to respect the confidentiality of such personal data and your privacy, storing personal data in a combination of secure computer storage facilities and paper based files and other records, taking steps to protect the personal data we hold from misuse, loss, unauthorized access, modification or disclosure.
The Act also requires us not to store personal data longer than necessary. We will cease to retain your personal data when we no longer require such personal data for the purposes we originally notified you of or for any business or legal needs.
You have the right to know what data we hold about you: If you would like to know what personal data we hold about you, please contact us at the contact details below. We will seek to swiftly respond to your inquiry. We may charge a small processing fee if less than twelve (12) months has passed since your last inquiry relating to personal data we hold about you.
VII. Data Updating
We endeavour to ensure that the personal data we hold about you is accurate and up-to-date. We realize that such personal data changes frequently with changes of address and other personal circumstances. We encourage you to contact us as soon as possible in order to update any personal data we hold about you.
VIII. International transfers ofpersonal data
IX. Updates to this Policy
X. Questions or concerns