Real Client Results

Eliminated 4-8 hour consultation delays by providing instant automated product guidance. When customers enquire about equipment like deep fat fryers, the agent asks qualifying questions, recommends suitable options, and guides them to purchase—completing the entire process in under 10 minutes without human involvement.

Automated lost property enquiries with empathetic responses. When a parent reported a lost birthday badge, the agent responded warmly, escalated appropriately, then learned for future queries. 12 hours of staff time freed weekly.

GDPR-compliant appointment information system with secure patient verification. Patients access appointment details in 90 seconds instead of calling during office hours. Bookings team now focuses on new patient acquisition.